ABOUT GEEK OFFICE SOLUTIONS

About Us

Geek Housecalls, Inc  was started in 2001, supporting both residential and small businesses in MA, RI and NH, servicing over 15,000 families and 1000 small businesses, with a staff of 15 fulltime and 20 part-time employees. From our beginning, many of our residential customers have asked us to also service them at their business. Based on that demand, Geek Officecalls was formed in 2005 to tailor services to meet the IT support needs of our small business customers.

This year, we have changed the name of the Division from Geek Officecalls to Geek Office Solutions to better reflect the range and scope of our services. Our services range from responsive on-demand services, to one-time computer or network implementation projects to proactive managed support. Our premier service offering is our Virtual IT Dept service, which is an all-inclusive maintenance plan offered at a fixed monthly cost targeted at organizations having between 10 to 100 computers. Our clients benefit by minimizing the cost and hassle involved with supporting their computers and IT infrastructure, so they can focus on managing and growing their businesses.

Geek Office Solutions offers a unique blend of local on-site and remote support, which enables us to keep in synch with your IT needs, keep you informed of the status of your projects, while also proactively handling a wide range of maintenance support activities. We have developed an excellent reputation for delivering high quality services in a timely and professional manner.

Our Mission

At Geek Office Solutions our mission is:

• Reduce business and IT risk for our clients
• Improve client staff productivity through the effective use of IT
• Align IT activities & priorities with client business goals
• Provide enterprise class IT capabilities right-sized to our small business clients.

By becoming the IT Partner with our clients, we want to enable them  to spend more time on their business instead of managing their IT systems.

Leadership Profiles

Dave Ehlke - Co-Founder and President

Dave Ehlke is Co-founder, CEO & President.  Dave has been an executive in the IT services industry, serving both large and small businesses for 30+ years, since starting his first IT services company in the 70s. He has always been at the forefront of the IT services industry advancements. Since co-founding Geek Housecalls, Inc with Andy Trask, he has focused on the small business support portion of the business. Dave likes to work closely with owners and executives of small businesses to advise them how to effectively use IT within their businesses to support their business goals and objectives.

Dave started his career at IBM as a Systems Engineer, co-founded Neoterics, an early pioneer in the IT services industry, merged with Computer Task Group, where as Executive VP, led its growth from a $14M firm to a $250M+ firm in a 9 yr period. Following that he held executive positions in Computer Corporation of America, Logica and CIBER. He founded Y2KPlus before starting Geek Housecalls and Geek Office Solutions.

Dave has a BS degree in Management Science and MBA from Case Western Reserve University in Cleveland, OH. He lives with his wife Jane in Lexington, MA and enjoys traveling to visit their 5 children and 6 grandchildren. He is active in 2 bible study groups and an avid sports fan. 


Joseph P. Mercadante - VP & COO, Geek Office Solutions Div.

Joe has been designing and managing networks for small and midsized companies since 1994 when he took over IT responsibilities for the family business. Most of Joe's career has been spent helping small business owners and stakeholders make IT decisions that better support their business plan. From 2000-2004, Joe managed a technical services team of up to 25 engineers for a Boston area solution provider. In late 2004, Joe started his own company, JPMerc & Co., of Westborough, MA - where the original version of the Virtual IT Department concept was born.

Joe joined forces with the team at Geek Housecalls in July of 2009. He worked with the management team to develop a new and improved version of the Virtual IT Department program. Joe previously served as Director of Network Operations managing the Network Operations Center (NOC) and the Geek Office Solutions Service Desk - both located at our Westborough, MA facility. As the first of the year, Joe has assumed the responsibility of VP & COO, Geek Office Solutions Div..

In addition to being an amateur musician and avid music fan, Joe is Executive Director of The Steeple Coffeehouse, a non-profit acoustic music venue - www.steeplecoffeehouse.com - and is the President of the Boston Area Coffeehouse Association.  Joe lives with his wife Emily and their two children in Southborough, MA. 

 
Jeff Cavanaugh - Technical Services Manager

Jeff started in Information Technology in the early 90's just as the web browser was coming of age. He has worked in this industry in various capacities as the internet has boomed. Jeff started his own consulting busines, Down City Systems in 2003 and joined Geek Office Solutions in 2005. His simple vision for Geek Office Solutions echoes the vision he's had throughout his career: Offer the right mix of technology to get the job done reliably and cost effectively. Don't be afraid to use newer technology if it solves a real problem but don't embrace technology for technology's sake.